We will help you to use social media more efficiently and intelligently, to reduce customer turnover, by using our technology to reduce the noise.
Click here to request further informationChurnbar combines social media search, analysis, and classification to feed relevant posts to your customer service team for action.
There may be a lot of posts about your business, but not all of them need action from your team
“You define the classifications by manually classifying a proportion of posts. These are used to train – and retrain – the system, keeping the classification up to date as your needs, and those of your customers, change.”
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Technological progress during the twentieth century was driven by the needs of National Security and war – just look at the aircraft from the ‘30s and those from the ‘50s. Advances in medicine, mathematics, engineering, electronics, and computing can all be traced back to the massive investments made by national … Continued
This is the first of our weekly roundups of posts about social media monitoring. Due to some technical problems in getting the feeds started, it will be incomplete, but I hope that it will give you a flavour of what is to come. Washington Times – Inside the Beltway (column) … Continued
The debate between the Scottish Executive, backed by the parliament in Holyrood, and the United Kingdom Cabinet, backed by the Westminster parliament, over the date and terms of the Scottish referendum on Independence broke out into the open last week. As the referendum will not be for at least a … Continued
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